/* 고객센터 (sc-*) — 공개 /support 전 지면. 토큰은 tokens.css. */

.sc { padding: 0 0 96px; background: var(--bg-section-muted); }
/* 브랜드 띠 — 메인 히어로와 하위 지면 머리띠가 같은 띠를 쓰고, 본문 셸이 띠 아래를 56px 파고든다(sc-shell의 음수 margin이 그 짝). */
.sc-band { position: relative; overflow: hidden; padding: 56px 0 104px; background: linear-gradient(120deg, var(--primary) 0%, var(--accent-blue) 100%); color: #fff; }
.sc-band::before { content: ""; position: absolute; inset: -40% -10% auto auto; width: 60%; aspect-ratio: 1; border-radius: 50%; background: radial-gradient(circle, rgba(255,255,255,.18) 0%, rgba(255,255,255,0) 70%); pointer-events: none; }
.sc-band .guide-eyebrow { color: rgba(255,255,255,.75); }
.sc-band--page { padding: 40px 0 96px; }
.sc-band > .container { max-width: 1200px; }
.sc-shell { position: relative; display: flex; flex-direction: column; gap: var(--gap-card); max-width: 1200px; margin: -56px auto 0; }

/* hero */
.sc-hero { display: flex; flex-direction: column; align-items: center; gap: 16px; text-align: center; }
.sc-hero__title { margin: 0; font-size: 38px; font-weight: 800; line-height: 1.2; letter-spacing: -0.01em; color: #fff; }
.sc-hero__lead { margin: -6px 0 4px; font-size: 15px; color: rgba(255,255,255,.82); }
.sc-search { position: relative; width: min(640px, 100%); }
.sc-search__icon { position: absolute; left: 20px; top: 50%; transform: translateY(-50%); color: var(--text-muted); font-size: 16px; }
.sc-search__input { width: 100%; height: 56px; padding: 0 52px 0 50px; border: 1px solid transparent; border-radius: var(--radius-full); background: #fff; font-size: 16px; color: var(--text-main); box-shadow: 0 8px 24px rgba(0,0,0,.18); transition: box-shadow 160ms ease; }
.sc-search__input:focus { outline: none; box-shadow: 0 0 0 4px rgba(255,255,255,.35), 0 8px 24px rgba(0,0,0,.18); }
.sc-search__clear { position: absolute; right: 18px; top: 50%; transform: translateY(-50%); color: var(--text-muted); }
.sc-popular { display: flex; flex-wrap: wrap; justify-content: center; align-items: center; gap: 8px; }
.sc-popular__label { margin-right: 4px; font-size: 13px; font-weight: 700; color: rgba(255,255,255,.75); }
.sc-popular .sc-chip { border-color: rgba(255,255,255,.4); background: rgba(255,255,255,.14); color: #fff; }
.sc-popular .sc-chip:hover, .sc-popular .sc-chip:focus-visible { border-color: #fff; background: #fff; color: var(--primary); }

/* chips */
.sc-chip { display: inline-flex; align-items: center; gap: 6px; height: 34px; padding: 0 14px; border: 1px solid var(--gray-200); border-radius: var(--radius-full); background: #fff; color: var(--text-sub); font-size: 13px; font-weight: 700; white-space: nowrap; transition: border-color 140ms ease, color 140ms ease, background-color 140ms ease; }
.sc-chip:hover, .sc-chip:focus-visible { border-color: var(--primary); color: var(--primary); }
.sc-chip.is-active { border-color: var(--primary); background: var(--primary); color: var(--on-primary); }
.sc-chip--link { height: 32px; font-weight: 600; color: var(--text-main); background: var(--gray-50); }
.sc-chip--link i { color: var(--primary); font-size: 12px; }

/* grid */
.sc-grid { display: grid; grid-template-columns: minmax(0, 1fr) 320px; gap: var(--gap-card); align-items: start; }
.sc-main, .sc-side { display: flex; flex-direction: column; gap: var(--gap-card); min-width: 0; }

/* card */
.sc-card { display: flex; flex-direction: column; gap: 18px; padding: 24px 28px 28px; border: 1px solid var(--gray-200); border-radius: var(--radius-xl); background: #fff; box-shadow: var(--shadow-card); }
.sc-card--side { padding: 20px 22px 22px; gap: 12px; }
.sc-card__head { display: flex; flex-wrap: wrap; align-items: center; justify-content: space-between; gap: 12px; }
.sc-card__title { display: inline-flex; align-items: center; gap: 8px; margin: 0; font-size: 19px; font-weight: 800; color: var(--text-main); word-break: keep-all; }
.sc-card--side .sc-card__title { font-size: 16px; }
.sc-card__icon { color: var(--primary); font-size: 15px; }
.sc-card__icon--yt { color: var(--accent-red); }
.sc-card__meta { font-size: 13px; color: var(--text-sub); }
.sc-card__more { display: inline-flex; align-items: center; gap: 4px; height: 28px; padding: 0 10px; border: 1px solid var(--gray-200); border-radius: var(--radius-full); font-size: 12px; font-weight: 700; color: var(--text-sub); flex-shrink: 0; transition: border-color 140ms ease, color 140ms ease; }
.sc-card__more:hover { border-color: var(--primary); color: var(--primary); }
.sc-card__actions { display: flex; align-items: center; gap: 8px; }
.sc-card__more--primary { background: var(--primary); border-color: var(--primary); color: #fff; cursor: pointer; }
.sc-card__more--primary:hover { color: #fff; opacity: .9; }
.sc-cats { display: flex; flex-wrap: wrap; gap: 8px; }
.sc-empty { display: flex; flex-direction: column; align-items: center; gap: 8px; margin: 0; padding: 40px 0; border-radius: var(--radius-lg); background: var(--gray-50); text-align: center; font-size: 14px; color: var(--text-muted); }

/* accordion (FAQ · 공지 · 문의) — 카드 안쪽 여백을 행이 좌우로 다 쓰고, 열린 행은 아래 여백으로 본문 판을 띄운다. */
.sc-acc { display: flex; flex-direction: column; }
/* FAQ만 — 55건이 한 지면을 다 차지하지 않도록 카드 안에서 스크롤한다 */
.sc-acc--scroll { max-height: min(720px, 70vh); overflow-y: auto; scrollbar-gutter: stable; padding-right: 6px; }
.sc-acc__item { border-top: 1px solid var(--gray-200); interpolate-size: allow-keywords; transition: padding-bottom 220ms ease; }
/* 머리 없는 카드(전체보기)에서는 첫 행 윗선이 카드 테두리와 겹쳐 보여 뺀다 */
.sc-acc:first-child > .sc-acc__item:first-child { border-top: 0; }
.sc-acc__item[open] { padding-bottom: 16px; }
/* 높이 슬라이드는 interpolate-size 지원 브라우저(Chrome·Edge)만 — 나머지는 본문 페이드만 남고 높이는 즉시 바뀐다 */
.sc-acc__item::details-content { height: 0; overflow: clip; transition: height 220ms ease, content-visibility 220ms allow-discrete; }
.sc-acc__item[open]::details-content { height: auto; }
.sc-acc__item[open] > .sc-acc__body { animation: sc-acc-rise 260ms ease both; }
@keyframes sc-acc-rise { from { opacity: 0; transform: translateY(-4px); } }
@media (prefers-reduced-motion: reduce) {
    .sc-acc__item, .sc-acc__item::details-content { transition: none; }
    .sc-acc__item[open] > .sc-acc__body { animation: none; }
}
.sc-acc__summary { display: grid; grid-template-columns: auto minmax(0, 1fr) auto; grid-template-areas: "q title chev" "q sub chev"; column-gap: 14px; row-gap: 3px; align-items: center; padding: 16px 6px; border-radius: var(--radius-md); cursor: pointer; list-style: none; transition: background-color 140ms ease; }
.sc-acc__summary::-webkit-details-marker { display: none; }
.sc-acc__summary:hover { background: var(--gray-50); }
.sc-acc__q { grid-area: q; display: inline-flex; align-items: center; justify-content: center; width: 30px; height: 30px; border-radius: var(--radius-md); background: var(--accent-blue-soft); color: var(--primary); font-size: 14px; font-weight: 800; }
.sc-acc__title { grid-area: title; font-size: 15px; font-weight: 700; color: var(--text-main); line-height: 1.45; word-break: keep-all; }
.sc-acc__sub { grid-area: sub; font-size: 12px; color: var(--text-desc); }
.sc-acc__chev { grid-area: chev; display: inline-flex; align-items: center; justify-content: center; width: 30px; height: 30px; border: 1px solid var(--gray-200); border-radius: 50%; background: #fff; color: var(--text-muted); font-size: 11px; transition: transform 160ms ease, border-color 140ms ease, color 140ms ease; }
.sc-acc__summary:hover .sc-acc__chev { border-color: var(--primary); color: var(--primary); }
.sc-acc__item[open] > .sc-acc__summary .sc-acc__chev { transform: rotate(180deg); border-color: var(--primary); color: var(--primary); }
.sc-acc__item[open] > .sc-acc__summary .sc-acc__title { color: var(--primary); }
.sc-acc__body { display: flex; flex-direction: column; gap: 16px; padding: 20px 22px; border-radius: var(--radius-lg); background: var(--gray-50); }
.sc-acc__answer { margin: 0; font-size: 14.5px; line-height: 1.75; color: var(--text-muted); white-space: normal; }
.sc-related { display: flex; flex-direction: column; gap: 8px; }
.sc-related__label { font-size: 12px; font-weight: 800; color: var(--text-sub); letter-spacing: 0.02em; }
.sc-related__list { display: flex; flex-wrap: wrap; gap: 8px; }
.sc-acc__foot { display: flex; align-items: center; justify-content: space-between; gap: 12px; padding: 14px 16px; border: 1px dashed var(--gray-200); border-radius: var(--radius-md); background: #fff; }
.sc-acc__foot-text { font-size: 13px; color: var(--text-sub); }

/* buttons */
.sc-btn { display: inline-flex; align-items: center; gap: 8px; height: 38px; padding: 0 16px; border: 1px solid transparent; border-radius: var(--radius-md); font-size: 13px; font-weight: 800; line-height: 1; cursor: pointer; transition: transform 120ms ease, border-color 160ms ease, color 160ms ease, background-color 160ms ease; }
.sc-btn--ghost { background: #fff; color: var(--text-main); border-color: var(--gray-200); }
.sc-btn--ghost:hover, .sc-btn--ghost:focus-visible { border-color: var(--primary); color: var(--primary); }

/* status · tags */
.sc-status { display: inline-flex; align-items: center; height: 24px; padding: 0 10px; border-radius: var(--radius-full); font-size: 12px; font-weight: 800; white-space: nowrap; }
.sc-status--received { background: var(--accent-blue-soft); color: var(--accent-blue); }
.sc-status--in_progress { background: var(--accent-orange-soft); color: var(--accent-orange); }
.sc-status--completed { background: var(--accent-green-soft); color: var(--accent-green); }
.sc-tag { display: inline-flex; align-items: center; gap: 5px; height: 22px; padding: 0 8px; border: 1px solid var(--gray-200); border-radius: var(--radius-full); background: #fff; color: var(--text-sub); font-size: 11px; font-weight: 700; white-space: nowrap; }

/* 문의 내역 row */
.sc-inqrow__refs { display: flex; flex-wrap: wrap; gap: 6px; }
.sc-inqrow__block { display: flex; flex-direction: column; gap: 8px; }
.sc-inqrow__block--reply { padding: 16px; border-radius: var(--radius-md); background: var(--accent-blue-soft); }
.sc-inqrow__label { display: inline-flex; align-items: center; gap: 6px; font-size: 12px; font-weight: 800; color: var(--text-sub); }
.sc-inqrow__block--reply .sc-inqrow__label { color: var(--primary); }
.sc-inqrow__reply-title { margin: 0; font-size: 15px; font-weight: 700; color: var(--text-main); }
.sc-inqrow__text { margin: 0; font-size: 14px; line-height: 1.7; color: var(--text-muted); }
.sc-files { display: flex; flex-wrap: wrap; gap: 6px; margin: 0; padding: 0; }
.sc-files__item { display: inline-flex; align-items: center; gap: 6px; height: 28px; padding: 0 10px; border: 1px solid var(--gray-200); border-radius: var(--radius-full); background: #fff; font-size: 12px; color: var(--text-main); }
.sc-files__item:hover { border-color: var(--primary); color: var(--primary); }

/* guides */
.sc-guides { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 14px; }
.sc-guide { display: flex; flex-direction: column; gap: 10px; padding: 18px; border: 1px solid var(--gray-200); border-radius: var(--radius-lg); background: #fff; transition: transform 140ms ease, border-color 140ms ease, box-shadow 200ms ease; }
.sc-guide:hover { transform: translateY(-2px); border-color: var(--primary); box-shadow: var(--shadow-card-hover); }
.sc-guide__thumb { display: block; aspect-ratio: 16 / 9; border-radius: var(--radius-md); background: var(--gray-100) center / cover no-repeat; }
.sc-guide__row { display: flex; align-items: center; gap: 10px; }
.sc-guide__no { display: inline-flex; align-items: center; justify-content: center; width: 34px; height: 34px; border-radius: var(--radius-md); background: var(--accent-blue-soft); color: var(--primary); font-size: 13px; font-weight: 800; letter-spacing: 0.02em; }
.sc-guide__cat { font-size: 12px; font-weight: 700; color: var(--primary); }
.sc-guide__title { font-size: 15px; font-weight: 800; line-height: 1.45; color: var(--text-main); word-break: keep-all; }
.sc-guide__desc { font-size: 13px; line-height: 1.5; color: var(--text-sub); word-break: keep-all; }
.sc-guide__more { display: inline-flex; align-items: center; gap: 6px; margin-top: auto; font-size: 12.5px; font-weight: 700; color: var(--text-sub); transition: color 140ms ease; }
.sc-guide__more i { font-size: 11px; transition: transform 140ms ease; }
.sc-guide:hover .sc-guide__more { color: var(--primary); }
.sc-guide:hover .sc-guide__more i { transform: translateX(3px); }

/* 공지 (side) */
.sc-notices { display: flex; flex-direction: column; margin: 0; padding: 0; }
.sc-notice { border-top: 1px solid var(--gray-200); }
.sc-notice__link { display: flex; flex-direction: column; gap: 5px; padding: 12px 2px; }
.sc-notice__title { font-size: 14px; font-weight: 700; color: var(--text-main); line-height: 1.4; word-break: keep-all; display: -webkit-box; -webkit-line-clamp: 2; -webkit-box-orient: vertical; overflow: hidden; }
.sc-notice__link:hover .sc-notice__title { color: var(--primary); }
.sc-notice__meta { display: flex; align-items: center; gap: 8px; font-size: 12px; color: var(--text-desc); }

/* 소식 (side) */
.sc-news { display: flex; flex-direction: column; gap: 10px; margin: 0; padding: 0; }
.sc-news__item { display: grid; grid-template-columns: 96px minmax(0, 1fr) auto; align-items: center; gap: 12px; }
.sc-news__thumb { position: relative; display: flex; align-items: center; justify-content: center; aspect-ratio: 16 / 9; border-radius: var(--radius-md); background: var(--gray-100) center / cover no-repeat; color: #fff; font-size: 14px; text-shadow: 0 1px 4px rgba(0,0,0,.5); }
.sc-news__title { font-size: 13.5px; font-weight: 700; color: var(--text-main); line-height: 1.4; word-break: keep-all; display: -webkit-box; -webkit-line-clamp: 2; -webkit-box-orient: vertical; overflow: hidden; }
.sc-news__item:hover .sc-news__title { color: var(--primary); }
.sc-news__ext { color: var(--text-muted); font-size: 11px; }

.sc-guide-banner { display: flex; flex-direction: column; gap: 8px; padding: 22px; border: 1px solid rgba(var(--primary-rgb), .16); border-radius: var(--radius-xl); background: var(--accent-blue-soft); box-shadow: var(--shadow-card); transition: border-color 140ms ease; }
.sc-guide-banner:hover, .sc-guide-banner:focus-visible { border-color: var(--primary); }
.sc-guide-banner__label { display: inline-flex; align-items: center; gap: 6px; font-size: 13px; font-weight: 700; color: var(--primary); }
.sc-guide-banner__title { font-size: 18px; font-weight: 800; line-height: 1.35; color: var(--text-main); word-break: keep-all; }
.sc-guide-banner__lead { font-size: 13.5px; line-height: 1.5; color: var(--text-sub); word-break: keep-all; }
/* cta만 위 간격이 크다 — 본문과 떨어진 행동 줄(총 16px = gap 8 + 8) */
.sc-guide-banner__cta { display: flex; align-items: center; justify-content: space-between; height: 44px; margin-top: 8px; padding: 0 9px 0 16px; border-radius: var(--radius-md); background: var(--primary); color: var(--on-primary); font-size: 14px; font-weight: 800; transition: background-color 140ms ease; }
.sc-guide-banner__arrow { display: flex; align-items: center; justify-content: center; width: 26px; height: 26px; border-radius: 50%; background: rgba(255,255,255,.18); font-size: 11px; transition: transform 140ms ease; }
.sc-guide-banner:hover .sc-guide-banner__cta { background: var(--accent-navy); }
.sc-guide-banner:hover .sc-guide-banner__arrow { transform: translateX(2px); }
}

/* 하위 지면 머리띠 — 띠(sc-band--page) 위에 왼쪽 정렬로 얹는다 */
.sc-page__head { display: flex; flex-direction: column; gap: 10px; }
.sc-crumb { display: flex; align-items: center; gap: 8px; font-size: 13px; font-weight: 700; color: rgba(255,255,255,.75); }
.sc-crumb a:hover { color: #fff; }
.sc-crumb a + a::before { content: "\203A"; margin-right: 8px; color: rgba(255,255,255,.55); }
.sc-page__row { display: flex; align-items: center; flex-wrap: wrap; gap: 12px; }
.sc-page__title { margin: 0; font-size: 30px; font-weight: 800; line-height: 1.25; letter-spacing: -0.01em; color: #fff; }
.sc-page__lead { margin: 0; font-size: 15px; color: rgba(255,255,255,.82); }
.sc-page__count { display: inline-flex; align-items: center; height: 26px; padding: 0 10px; border: 1px solid rgba(255,255,255,.4); border-radius: var(--radius-full); background: rgba(255,255,255,.14); font-size: 12px; font-weight: 700; color: #fff; }
/* 하위 지면 공용 사이드 메뉴 */
.sc-nav { gap: 4px; }
.sc-nav__label { padding: 0 12px 8px; font-size: 12px; font-weight: 800; color: var(--text-muted); letter-spacing: 0.04em; }
.sc-nav__item { display: flex; align-items: center; gap: 10px; padding: 10px 12px; border-radius: var(--radius-md); font-size: 14px; font-weight: 700; color: var(--text-main); transition: background-color 140ms ease, color 140ms ease; }
.sc-nav__item i { width: 16px; text-align: center; font-size: 14px; color: var(--text-muted); }
.sc-nav__item:hover { background: var(--gray-50); }
.sc-nav__item.is-active { background: var(--accent-blue-soft); color: var(--primary); }
.sc-nav__item.is-active i { color: var(--primary); }
.sc-main .pagination { margin: 8px 0 0; justify-content: center; }

@media (max-width: 1024px) {
    .sc-grid { grid-template-columns: minmax(0, 1fr); }
    .sc-guides { grid-template-columns: repeat(2, minmax(0, 1fr)); }
}
@media (max-width: 640px) {
    .sc { padding-bottom: 64px; }
    .sc-band { padding: 32px 0 80px; }
    .sc-band--page { padding: 24px 0 72px; }
    .sc-shell { margin-top: -48px; }
    .sc-hero__title { font-size: 26px; }
    .sc-page__title { font-size: 24px; }
    .sc-card { padding: 18px 18px 20px; }
    .sc-acc__body { padding: 16px; }
    .sc-guides { grid-template-columns: minmax(0, 1fr); }
    .sc-acc__foot { flex-direction: column; align-items: flex-start; }
}